Privacy Policy

Privacy Policy

At BergStars Consulting LTD, we are deeply committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines our comprehensive practices regarding the collection, use, and safeguarding of data, particularly in the context of our AI-driven trading solutions and commitment to sustainable finance.

Information We Collect

To provide superior AI-driven trading algorithms and related services, we collect various types of information from our clients:

  • Personal and Company Information: Includes your name, contact details (email, phone number), company name, and job title. This information is essential for establishing communication and managing our client relationships.

  • Financial Data: This encompasses transaction histories, trading patterns, portfolio details, and investment preferences. We collect this data to tailor our AI algorithms and strategies to meet your financial goals and optimize trading performance.

  • Technical and Usage Data: Information about your interactions with our services, including IP addresses, browser types, operating systems, and usage patterns. This helps us understand how you use our services and improve their functionality.

  • Analytics Data: Includes insights derived from analyzing your trading data and performance metrics to enhance our AI models and provide better strategic recommendations.

How We Use Your Information

The information we collect is used for the following purposes:

  • To Optimize Trading Algorithms: We utilize your financial and technical data to develop and refine AI-driven trading strategies that enhance your trading performance and align with your financial objectives.

  • To Promote Sustainability: Our commitment to sustainable finance is reflected in our use of data to develop strategies that incorporate eco-friendly practices and support your environmental goals.

  • To Improve Service Delivery: We analyze usage and performance data to continuously enhance our services, ensuring they meet high standards of quality and effectiveness.

  • To Communicate with You: We use your contact information to provide updates, offer support, and inform you about new features or changes to our services.

  • To Comply with Legal Obligations: In some cases, we may use your data to fulfill legal or regulatory requirements.

Data Security Measures

We implement robust security measures to protect your information:

  • Encryption: Your data is encrypted both in transit and at rest using advanced encryption standards to prevent unauthorized access.

  • Access Controls: We enforce strict access controls, limiting data access to authorized personnel only, based on their role and necessity.

  • Secure Infrastructure: Our IT infrastructure is designed to safeguard against breaches and unauthorized access through firewalls, intrusion detection systems, and regular security updates.

  • Regular Audits: We conduct periodic security audits and vulnerability assessments to ensure our systems remain secure and compliant with industry standards.

Data Sharing and Disclosure

We respect your privacy and will only share your information in the following circumstances:

  • Legal Requirements: We may disclose your information if required to do so by law, or in response to legal processes, regulatory requests, or to protect our rights.

  • Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are prohibited from using your data for any purpose other than as specified.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will ensure that any such transfer is subject to similar privacy protections.

Your Data Rights

As a client, you have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you and obtain a copy of it.

  • Correction: You may request that we correct any inaccurate or incomplete information we hold about you.

  • Deletion: You may request the deletion of your data, subject to legal and contractual obligations.

  • Objection: You have the right to object to certain processing activities, including direct marketing.

  • Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by other means of communication.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

We are committed to addressing any concerns you may have and ensuring your privacy is respected.